Terms & Conditions

Effective Date: 1st April 2025

These Terms & Conditions govern your purchase and participation in coaching services offered by Jessica Mattsson Fargnoli (“I,” “me,” or “my”). By purchasing and participating in my coaching programs, you agree to these terms.

  1. Services Provided

I offer coaching services, primarily online but also in person where applicable. My programs may include one-on-one coaching sessions and other resources tailored to your personal and/or professional development.

  1. Payment Terms

Coaching services are generally sold as a one-time payment. In the future, a payment plan option may be introduced. All payments must be completed before the start of the coaching sessions.

All payments are non-refundable and non-transferable. If a payment fails, you are responsible for updating your payment method promptly.

  1. Refund & Cancellation Policy

I do not offer refunds or accept cancellations for coaching services. However, a free 30-minute introductory call is available to assess mutual compatibility before we commit and proceed.

By purchasing, you acknowledge this policy and agree not to initiate chargebacks or payment disputes.

  1. Rescheduling and Missed

If you book a one-on-one session, you may reschedule it with at least 24 hours’ notice. Missed sessions without prior notice will be forfeited. If I need to reschedule, I will provide as much notice as possible and arrange an alternative time.

  1. Results Disclaimer

I make no guarantees about any specific coaching outcomes as a result of coaching.Your outcomes depend on many factors, including your personal effort, background, and circumstances. The Program is for educational and informational purposes only and is not a substitute for legal, medical, therapeutic, or financial advice.

  1. Confidentiality

I respect your privacy and will keep all personal information shared during sessions confidential, unless disclosure is required by law.

  1. Privacy Policy

Your personal data is collected and processed in accordance with my Privacy Policy, which you can review here: https://jessicamattssonfargnoli.com/privacy-policy/ .

8. Intellectual Property

All Program content, including videos, worksheets, slides, and other materials, is protected by copyright. You are granted a personal, non-transferable license to use these materials for your own learning. You may not share, reproduce, distribute, or sell any part of the content without written permission.

  1. Technical Requirements

You are responsible for ensuring you have the necessary technology to participate my coaching programs, including a stable internet connection and access to required platforms (e.g., Zoom, Slack, Microsoft Teams, compatible browsers, but not limited to these).

  1. Contract Formation

This Agreement becomes binding upon confirmation of your purchase, either through full or partial payment.

  1. Jurisdiction

These Terms & Conditions are governed by the laws of Switzerland. Any disputes shall be resolved in accordance with Swiss law.

  1. Business-to-Consumer (B2C) and Business-to-Business (B2B) Agreement

These services are currently offered to individual consumers (B2C). If you are purchasing as a business client (B2B), you acknowledge that consumer protection laws may not apply. Additional terms may be introduced for B2B services in the future.

  1. Amendments

I reserve the right to modify these Terms & Conditions at any time. Changes will be communicated in advance when applicable.

  1. Contact Information

For any questions regarding these Terms & Conditions, please contact: info@managewithjessica.com.